Intelligent Enterprises of the 21st Century

Intelligent Enterprises of the 21st Century

Jatinder N. D. Gupta (The University of Alabama in Huntsville, USA) and Sushil Sharma (Ball State University, USA)
Release Date: July, 2003|Copyright: © 2004 |Pages: 350
ISBN13: 9781591401605|ISBN10: 1591401607|EISBN13: 9781591401612|DOI: 10.4018/978-1-59140-160-5

Description

Business intelligence has always been considered an essential ingredient for success. However, it is not until recently that the technology has enabled organizations to generate and deploy intelligence for global competition. These technologies can be leveraged to create the intelligent enterprises of the 21st century that will not only provide excellent and customized services to their customers, but will also create business efficiency for building relationships with suppliers and other business partners on a long term basis. Creating such intelligent enterprises requires the understanding and integration of diverse enterprise components into cohesive intelligent systems. Anticipating that future enterprises need to become intelligent, Intelligent Enterprises of the 21st Century brings together the experiences and knowledge from many parts of the world to provide a compendium of high quality theoretical and applied concepts, methodologies, and techniques that help diffuse knowledge and skills required to create and manage intelligent enterprises of the 21st century for gaining sustainable competitive advantage in a global environment. This book is a comprehensive compilation of the state of the art vision and thought processes needed to design and manage globally competitive business organizations.

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Jatinder (Jeet) N. D. Gupta is currently eminent scholar of management of technology, professor of management information systems, industrial and systems engineering and engineering management at The University of Alabama in Huntsville, Huntsville, Alabama. Most recently, he was professor of management, information and communication sciences, and industry and technology at Ball State University, Muncie, Indiana. He holds a PhD in industrial engineering (with specialization in production management and information systems) from Texas Tech University. Co-author of a textbook in Operations Research, Dr. Gupta serves on the editorial boards of several national and international journals. Recipient of the Outstanding Faculty and Outstanding Researcher awards from Ball State University, he has published numerous papers in such journals as Journal of Management Information Systems, International Journal of Information Management, Operations Research, INFORMS Journal of Computing, Annals of Operations Research, and Mathematics of Operations Research. More recently, he served as a co-editor of several special issues including the Neural Networks in Business of Computers and Operations Research, Semiconductor Wafer Production, special issue of Production Planning and Control, and Design, Building and Evaluation of Intelligent Decision Making Support Systems: Special Issue of Journal of Decision Systems. He co-edited books that included Decision Making Support Systems: Achievements and Challenges for the New Decade and Creating Knowledge-based Healthcare Organizations published by Idea Group Publishing. He is also the coeditor of the book: Managing E-Business published by Heidelberg Press, Heidelberg, Australia and the book: Intelligent Decision-making Support Systems, published by Springer. His current research interests include information security, e-commerce, supply chain management, information and decision technologies, scheduling, planning and control, organizational learning and effectiveness, systems education, knowledge management, and enterprise integration. Dr. Gupta has held elected and appointed positions in several academic and professional societies including the Association for Information Systems, Production and Operations Management Society (POMS), the Decision Sciences Institute (DSI), and the Information Resources Management Association (IRMA).
Sushil K. Sharma is currently Associate Dean and Professor of Information Systems and Executive Director of the MBA and Certificate Programs at the Miller College of Business, Ball State University (Muncie, Indiana, USA). He co-edited five books that include the Handbook of Research on Information Assurance and Security and Creating Knowledge-based Healthcare Organizations. He is also the co-editor of the book: Managing E-Business (Heidelberg Press, Australia). Dr. Sharma has authored over 100 refereed research papers in many peer-reviewed national and international MIS and management journals, conferences proceedings and books. He serves on editorial boards of several national and international journals and has also edited special issues. He is the founding Editor-in-Chief of the International Journal of E-Adoption. His primary teaching and research interests are in e-commerce, computer-mediated communications, community and social informatics, information systems security, e-government, ERP systems, database management systems, cluster computing, Web services and knowledge management. He has a wide consulting experience in information systems and e-commerce and he has served as an advisor and consultant to several government and private organizations including projects funded by the World Bank.