"Too much of the literature on knowledge management extols the virtues of KM principles and techniques but fails to explore the empirical realities of KM in practice. Ironically, too little of the literature also fails to systematically address colleges and universities, which are central sites of knowledge organization and production. Amy Scott Metcalfe' new book, Knowledge Management and Higher Education: A Critical Analysis, provides thoughtful analyses of the gap between the promise and pitfalls of KM in higher education settings, helping us to see the social dimensions of KM and to reconsider and reconceptualize its implications for the academy.
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Knowledge Management and Higher Education: A Critical Analysis speaks to practitioners and scholars, offering a balanced treatment of the strengths, weaknesses, and context of KM in higher education. It provides insightful conceptualizations of KM, along with practical suggestions for KM practitioners in a series of useful cases.
– Gary Rhoades, Center for the Study of Higher Education, University of Arizona, USA
The book has a lot to offer to both students and teachers of educational technology, and can be used as a textbook. The editor has been successful in putting together a set of papers that provide both enthusiasm and caution to use KM strategies in higher education.
– Dr. Sanjaya Mishra, STRIDE, IGNOU, New Dehli
This is quite an interesting book that provides some valuable insights into the use of knowledge management in higher-education organizations.
– The Electronic Library, Vol. 24, No. 06 (2006)