Managerial Approaches Toward Queuing Systems and Simulations

Managerial Approaches Toward Queuing Systems and Simulations

Salvador Hernandez-Gonzalez (Tecnológico Nacional de México en Celaya, Mexico) and Manuel Dario Hernandez Ripalda (Tecnológico Nacional de México en Celaya, Mexico)
Release Date: February, 2018|Copyright: © 2018 |Pages: 311
ISBN13: 9781522552642|ISBN10: 1522552642|EISBN13: 9781522552659|DOI: 10.4018/978-1-5225-5264-2

Description

To promote fast and accessible service, many organizations and businesses utilize technological or structured systems to create efficient waiting times and receptions.

Managerial Approaches Toward Queuing Systems and Simulations provides emerging research on the various aspects of line management structures and organizations. While highlighting the components of queue control, such as attention capacity, quantitative analysis, and serial systems, this book will teach readers about the factors of queue systems that promote effective and efficient line areas and waiting times. This book is an important resource for managers, engineers, and researchers interested in the elements and stages of queuing management.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Attention Capacity
  • Descriptive Statistics
  • Kendall Notation
  • Little’s Law
  • Modelling Systems
  • Performance Measures
  • Probability Distributions
  • Quantitative Analysis
  • Serial Systems
  • Waiting Phenomena

Table of Contents and List of Contributors

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