Managing the Human Side of Information Technology: Challenges and Solutions

Managing the Human Side of Information Technology: Challenges and Solutions

Edward J. Szewczak , Coral R. Snodgrass
Release Date: July, 2001|Copyright: © 2002 |Pages: 364
DOI: 10.4018/978-1-930708-32-7
ISBN13: 9781930708327|ISBN10: 1930708327|EISBN13: 9781591400219
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Description & Coverage
Description:

As the field of information technology continues to grow and impact the personnel and management of organizations, changes have occurred in the way that such people contribute and participate in effective business operations.

Managing the Human Side of Information Technology: Challenges and Solutions addresses how to effectively manage the ways in which information technology impacts both human and organizational behavior.

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Coverage forthcoming
Reviews & Statements

Few would deny that human factors - errors, ignorance, failure to instruct or otherwise communicate, turf control, nonparticipation - are at the root of many office technology crises. These collected essays read a bit formerly but provide in-depth studies into the 'human side' of technology. They can help IT directors and firm administrators understand the dynamics they need to be aware of in order to ensure smooth operations"

– Don Harmon, The Lawyer’s PC, Volume 20, Number 1, October 1, 2002

In this text, the contributors examine the impact of the increasing use of technology in organizations on people, an din doing so inevitably look also at process. This book provides a nice overview of the issues that surround the maturing of the use of technology in organizations. The book is very readable.

– Patricia Zomoya, Assistant Professor, Chicago State University, USA
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Editor/Author Biographies
Edward J. Szewczak is Professor of Information Systems at Canisius College. He has co-edited a number of scholarly readings texts for Idea Group Publishing, including Human Factors in Information Systems (with Coral Snodgrass), Managing the Human Side of Information Technology: Challenges and Solutions (with Coral Snodgrass), Measuring Information Technology Investment Payoff (with Mo Mahmood), The Human Side of Information Technology Management (with Mehdi Khosrow-Pour), and Management Impacts of Information Technology: Perspectives on Organizational Change and Growth (with Coral Snodgrass and Mehdi Khosrow-Pour). He is currently serving as an Associate Editor of The Information Resources Management Journal.
Coral R. Snodgrass (Ph.D., 1984, Katz Graduate School of Business, University of Pittsburgh) is Professor and Chair of the Management and Marketing Department at Canisius College in Buffalo, New York. She is also the Director of the International Business Programs at the College. Dr. Snodgrass has published numerous articles on the topic of strategy and international business and she has authored a number of strategy cases. She is involved with collaborative projects with colleagues in England, Ireland, France, Belgium, Germany, Sweden and Mexico. These projects include course and program development as well as student and faculty exchanges. Dr. Snodgrass is the book editor for the Information Resources Management Journal. She is member of such academic societies as the Strategic Management Society and the Academy of International Business. She sits on the board of a number of local organizations such as Buffalo-Niagara World Connect.
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