Organizational Behavior Challenges in the Tourism Industry

Organizational Behavior Challenges in the Tourism Industry

Şule Aydin (Nevsehir Haci Bektas Veli University, Turkey), Bekir Bora Dedeoglu (Nevsehir Haci Bektas Veli University, Turkey) and Ömer Çoban (Nevsehir Haci Bektas Veli University, Turkey)
Release Date: December, 2019|Copyright: © 2020 |Pages: 524
DOI: 10.4018/978-1-7998-1474-0
ISBN13: 9781799814740|ISBN10: 1799814742|EISBN13: 9781799814900|ISBN13 Softcover: 9781799814757
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Description & Coverage
Description:

Improving positive and reducing negative organizational behaviors in businesses are important in terms of organizational success as this will lead to an increase in employee organizational commitment and job satisfaction. Considering that the tourism industry has such a dynamic structure, it is obvious that behavioral issues in the industry need to be scrutinized.

Organizational Behavior Challenges in the Tourism Industry is a collection of innovative research that aims to explore relevant theoretical frameworks in terms of organizational behavior issues and provides the opportunity for tourism organizations to understand their employees’ behavior. While highlighting topics including emotional labor, deviant behavior, and organizational cynicism, this book is ideally designed for hotel managers, tour directors, restaurateurs, travel agents, business managers, professionals, researchers, academicians, and students.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Bystander Effect
  • Deviant Behavior
  • Emotional Labor
  • Job Satisfaction
  • Motivational Studies
  • Organizational Cynicism
  • Organizational Ostracism
  • Psychological Empowerment
  • Social Loafing
  • Work Alienation
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