Tourism is facing a new paradigm that has been brought on by the introduction of experiences in the development, management, and promotion of tourism. Associating experiences to tourism destination and products allows tourists to relate to their vacations differently and helps to fuel a destination’s competitiveness and compliance with new needs and motivations that are being driven by the tourists. When properly design, managed, and developed, tourism experiences can contribute to the destination’s overall sustainability by maximining tourism’s positive impacts and fostering their spillover to local communities.

Planning and Managing the Experience Economy in Tourism is an essential reference book that seeks to advance research on tourism experience as well as investigate how tourism experiences can create and increase tourism competitiveness. The book explores how the experience concept has evolved in the last decade, alongside the needs and motivations of consumers, and how it can be conceptualized, designed, managed, and implemented both at the tourism firm and destination levels. Delving further into concepts like creative tourism, destination attributes, and smart experiences, this book serves as a dynamic resource for travel agencies, tourism managers, tourism professionals, marketers, destination managers, government officials, policymakers, academicians, students, tourism officials, planners, and researchers.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Adventure Tourism
Collaborative Tourism Management
Creative Tourism
Destination Attributes
Developing Countries
Emotion Contagion
Enogastronomic Tourism
Experience Economy
Network Engagement
Smart Destinations
Smart Experiences
Smart Tour Guide Apps
Tourism Experience
Wellness Tourism

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Editor/Author Biographies

Rui Augusto Costa graduated in Management and Tourism Planning at the University of Aveiro in 1988, completed his Master’s degree in Innovation and Policy Development at the University of Aveiro and a PhD in Tourism at the same University in 2012. He is Assistant Professor in the Tourism Area in the Department of Economics, Management, Industrial Engineering and Tourism at University of Aveiro. He’s member of the executive board of DEGEIT and he’s also an Integrated Member of the Research Unit on Governance, Competitiveness and Public Policy in the Research Group on Tourism and Development. Develops his research in the planning and project in Tourism, networks, governance and public policy, territorial dynamics of investment and financing of small and micro enterprises in the tourism sector. Participates in several projects of applied research nationally and internationally, and he’s author and co-author of several articles in national and international journals. He is also Associate editor of the Journal of Tourism & Development, member of the Organizing Committee of the International Conference INVTUR and Internship coordinator (bachelor and master).

Filipa Brandão holds a Ph.D. in Tourism and a MSc in Tourism Management and Development from the University of Aveiro. She is Assistant Professor at the at the Department of Economics, Management, Industrial Engineering and Tourism (DEGEIT) of the University of Aveiro. She is a full member of the Research Unit in ‘Governance, Competitiveness and Public Policies’ of the University of Aveiro (GOVCOPP-UA), Vice- Director of the Master in Tourism Management and Planning, Associate Editor of Tourism & Development Journal. She authored or co-authored books, book chapters and papers published in international journals. She is also involved in applied research and consultancy projects in the field of Tourism and Leisure and is a member of the organizing and scientific committees of international tourism conferences. Her research and scientific production focus on tourism innovation, regional development, social network analysis, and tourism destinations’ planning and management.

Zélia Breda holds a PhD in Tourism, a Master's degree in Chinese Studies (Business and International Relations) and a degree in Tourism Management and Planning from the University of Aveiro, where she is Assistant Professor, at the Department of Economics, Management, Industrial Engineering, and Tourism, holding the position of Director of the Master in Tourism Management and Planning. She is a full member of the Research Unit Governance, Competitiveness and Public Policies of the University of Aveiro; a founding member and vice-president of the Observatory of China (www.idtour.pt). She is also a member of the editorial and scientific boards of a few academic national and international journals, as well as a member of the organizing and scientific committees of international tourism conferences. She has authored and co-authored several national and international papers and communications on tourism, and has been taking part in several research projects in the tourism field, both as a member of the team and as a consultant.

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