Technology’s rapid advancement has revolutionized how organizations gather, analyze, and utilize data. In this dynamic landscape, integrating artificial intelligence (AI) into business intelligence (BI) systems has emerged as a critical factor for driving informed decision-making and maintaining competitive advantage. This integration allows business to respond quickly to market changes, personalize customer experiences, and optimize operations with greater precision. As AI-driven BI tools continue to evolve, they empower organizations to harness vast amounts of data more effectively, making strategic decisions that are both timely and data-driven, thereby securing their position in an increasingly competitive marketplace.

AI-Powered Business Intelligence for Modern Organizations provides a comprehensive overview of this transformative intersection, addressing the diverse challenges, opportunities, and future trends in this field. By exploring the integration of AI into BI systems, the text delves into how advanced analytics, machine learning, and automation are reshaping the way businesses operate. Covering topics such as augmented analytics, decision-making, and sustainability metrics, this book is an excellent resource for business leaders and executives, data scientists and analysts, IT and technology managers, academicians, researchers, graduate and postgraduate students, consultants, industry experts, and more.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Artificial Intelligence (AI)
Augmented Analytics
Business Intelligence
Citizen Engagement
Consumer Vision
Customer Relationship Management (CRM)
Decision-Making
E-Commerce
Financial Technologies (FinTech)
Hyper-Personalization
Machine Learning (ML)
Natural Language Processing (NLP)
Predictive Analytics
Public Service Delivery
Sentiment Analysis
Social Media
Supply Chain Optimization
Sustainability Metrics
Volunteered Geographic Information

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Editor/Author Biographies

Arul Kumar Natarajan is an Assistant Professor at Samarkand International University of Technology, Uzbekistan. He received a Ph.D. in Computer Science from Bharathidasan University, India, in 2019. Arul Kumar has contributed to students' academic growth, amassing 14 years of teaching experience. His roles have included serving as an Assistant Professor at Christ University in India, Debre Berhan University in Ethiopia, and Bishop Heber College in India before joining Samarkand International University of Technology in 2024. His research areas are Cybersecurity and Artificial Intelligence. He published more than 30 WoS/Scopus Indexed publications. Dr. Arul Kumar Natarajan has edited two books published by IGI Global Publisher, USA: “Advanced Applications of Python Data Structures and Algorithms” and “Geospatial Application Development Using Python Programming”. He published 19 patents in physics, communication, and computer science. He has chaired many technical sessions and delivered more than 15 invited talks at the national and international levels. He has completed over 33 certifications from IBM, Google, Amazon, etc. He passed the CCNA: Routing and Switching Exam in 2017 from CISCO. He also passed the Networking Fundamentals in the year 2017 exam from Microsoft.

Mohammad Gouse Galety has worked in CS. His current position is CS professor at Samarkand International University of Technology in Uzbekistan. He has two Ph. D.s in web mining and CS image processing and two master's degrees in computing. First, I have a master's in computer applications and then computer science. In computer and information science, he studies web mining, IoT, and AI. Four patents, five books, and 50 Springer and Scopus-indexed journal publications and international conference proceedings are his (co)authorship. IEEE and ACM Fellow. He has worked in various organizations, including Sree Vidyanikethan Degree College, Emeralds Degree College, Brindavan College of Engineering, Kuwait Educational Centre, Ambo University, Debre Berhan University, Lebanese French University, Iraq, and Catholic University in Erbil, Iraq, since 1999. UG and PG students take computer science and engineering courses.

Celestine Iwendi is an IEEE Brand Ambassador. He has a PhD in Electronics Engineering, is a Past ACM Distinguished Speaker, a Senior Member of IEEE, a Seasoned Lecturer, and a Chartered Engineer. A highly motivated researcher and teacher with an emphasis on communication, hands-on experience, willingness to learn, and 23 years of technical expertise. He has developed operational, maintenance, and testing procedures for electronic products, components, equipment, and systems; provided technical support and instruction to staff and customers regarding equipment standards, assisting with specific, difficult in-service engineering; Inspected electronic and communication equipment, instruments, products, and systems to ensure conformance to specifications, safety standards, and regulations. He is a wireless sensor network Chief Evangelist, AI, ML, and IoT expert and designer. Celestine is a Reader (Professor) at the University of Bolton, United Kingdom. He is also the IEEE University of Bolton, Student Branch Counselor and former Board Member of the IEEE Sweden Section, a Fellow of The Higher Education Academy, United Kingdom, and a fellow of the Institute of Management Consultants to add to his teaching, managerial, and professional experiences. Celestine is an Ambassador in the prestigious Manchester Conference Ambassador Programme, a Visiting Professor to five Universities, and an IEEE Humanitarian Philanthropist. Celestine has received the prestigious recognition of the Royal Academy of Engineering through the Exceptional Talent Scheme, acknowledging his substantial contributions to Artificial Intelligence and its medical applications. Additionally, he takes pride in his three-year inclusion in Elsevier's publication, featuring the World's Top 2% Influential Scientists. Celestine is the Chair of the Election Committee of IEEE Computer Society Worldwide.

Deepthi Das , an Associate Professor and Associate Dean at the School of Sciences, CHRIST (Deemed to be University) in Bangalore, India, is a dedicated educator with over two decades of teaching experience. With a profound commitment to fostering academic excellence and ethical values among students, Dr. Deepthi creates inclusive learning environments that promote critical thinking and social responsibility. Holding a Ph.D. in Computer Science and Engineering from CMR University, Bangalore, she actively integrates innovative teaching methods to deliver dynamic educational experiences. Dr. Deepthi's research interests primarily focus on Artificial Intelligence and Machine Learning, with notable contributions to customer churn prediction in the motor insurance sector. Alongside her academic responsibilities, she has served in various leadership roles, including Head of the Department of Statistics and Data Science and Programme Coordinator for Undergraduate Programmes. Dr. Deepthi's dedication to education, research, and leadership acumen make her a valuable asset to the academic community.

Achyut Shankar is currently working as a Postdoc Research Fellow at the University of Warwick, United Kingdom, and was recently appointed as a visiting Associate Professor at the University of Johannesburg, South Africa. He obtained his PhD in Computer Science and Engineering, majoring in wireless sensor networks, from VIT University, Vellore, India. He was at Birkbeck University, London, from Jan 2022 to May 2022 for his research work. He has published over 150 research papers in reputed international conferences & journals, of which 100 are in SCIE journals. He is a member of ACM and has received research awards for excellence in research for 2016 and 2017. He had organized many special sessions with Scopus Indexed International Conferences worldwide, proceedings of which were published by Springer, IEEE, Elsevier, etc. He is currently serving as an Associate Editor in SAIEE Africa Research Journal (IEEE), Scientific Reports (Nature Journal, Q1), ETT (Wiley), Human-Centric Computing and Information Sciences & SN applied Sciences (SCOPUS & ESCI, Springer), and in the year 2021 to 2023 handled few special issues as a Guest editor ACM transaction for TALIP, International Journal of Human Computer Interaction (Taylor and Francis), International Journal of System Assurance Engineering and Management (Springer) and Journal of Interconnection networks (World Scientific journals). He reviews IEEE Transactions on Intelligent Transportation Systems, IEEE Sensors Journal, IEEE Internet of Things Journal, ACM Transactions on Asian and Low-Resource Language Information Processing, and other prestigious conferences. His areas of interest include Cyber Security, the Internet of Things, Blockchain, Machine Learning, and Cloud computing.

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