Quality Management Implementation in Higher Education: Practices, Models, and Case Studies

Quality Management Implementation in Higher Education: Practices, Models, and Case Studies

Michael Sony, Kochu Therisa Karingada, Neeta Baporikar
Indexed In: SCOPUS View 1 More Indices
Release Date: August, 2019|Copyright: © 2020 |Pages: 462
DOI: 10.4018/978-1-5225-9829-9
ISBN13: 9781522598299|ISBN10: 1522598294|ISBN13 Softcover: 9781522598305|EISBN13: 9781522598312
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Description & Coverage
Description:

Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education.

Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Academic Leadership
  • Benchmarking
  • Competitiveness
  • Continuous Improvement
  • Distance Education
  • Educational Innovation
  • Faculty Involvement
  • Lean Six Sigma
  • Quality Control
  • Rating Assessment
  • Student Supervision
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Editor/Author Biographies

Michael Sony is at present Faculty at Namibia University of Science & Technology, Windhoek, Namibia. He received the PhD Degree from Goa University, India in the year 2015. He holds a Master of Engineering in Industrial Engineering from Goa University. He was a University topper in the year 2008 at the Master of Engineering with a Distinction. He is also a certified Energy Manager and Energy Auditor, from Bureau of Energy Efficiency India, Lean Six Sigma Black Belt, TPM. He has Industrial Experience in Goa Electricity Department, Government of Goa, India etc. He also has consulting experience in the area of quality management in various multinationals in India. He was to his credit more than 35 international journal articles, 10 conference papers, two books and has guided students at Bachelor and Master of Engineering & Master of Business Administration. His research interest includes Quality Management, Industry 4.0, Productions & Operations Management.

Neeta Baporikar is Professor (Management) at Harold Pupkewitz Graduate School of Business (HP-GSB), Namibia University of Science and Technology, Namibia. Prior to this, she was Head-Scientific Research with Ministry of Higher Education CAS-Salalah, Sultanate of Oman, Professor (Strategic Management and Entrepreneurship) at IIIT Pune and BITS India. With more than a decade of experience in industry, consultancy, and training, she made a lateral switch to research and academics in 1995. Prof. Baporikar holds D.Sc. (Management Studies) USA, PhD in Management, University of Pune INDIA with MBA (Distinction) and Law (Hons.) degrees. Apart from this, she is also an external reviewer, Oman Academic Accreditation Authority, Accredited Management Teacher, Qualified Trainer, Doctoral Guide and Board Member of Academics and Advisory Committee in accredited B-Schools. She has to her credit many conferred doctorates, and is international and editorial advisory board member and reviewer for Emerald, IGI Global, and Inderscience refereed journals. She published numerous refereed research papers, and authored books in the areas of entrepreneurship, strategy, management, and higher education.

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