Smart Marketing With the Internet of Things

Smart Marketing With the Internet of Things

Dora Simões (University of Aveiro, Portugal), Belem Barbosa (University of Aveiro, Portugal) and Sandra Filipe (University of Aveiro, Portugal)
Release Date: July, 2018|Copyright: © 2019 |Pages: 304
ISBN13: 9781522557630|ISBN10: 1522557636|EISBN13: 9781522557647|DOI: 10.4018/978-1-5225-5763-0

Description

The internet of things (IoT) enhances customer experience, increases the amount of data gained through connected devices, and widens the scope of analytics. This provides a range of exciting marketing possibilities such as selling existing products and services more effectively, delivering truly personalized customer experiences, and potentially creating new products and services.

Smart Marketing With the Internet of Things is an essential reference source that discusses the use of the internet of things in marketing, as well as its importance in enhancing the customer experience. Featuring research on topics such as augmented reality, sensor networks, and wearable technology, this book is ideally designed for business professionals, marketing managers, marketing strategists, academicians, researchers, and graduate-level students seeking coverage on the use of IoT in enhancing customer marketing outcomes.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Augmented Reality
  • Brand Management
  • Customer Management
  • Digital Analytics
  • Digital Category Management
  • Digitalization
  • E-Commerce
  • Sensor Networks
  • Wearable Technology

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Dora Simões received her PhD in Informatics Engineering from University of Porto, Portugal, in 2008. Actually, she is an Assistant Professor in computer science area, at the Higher Institute of Accounting and Administration – University of Aveiro (ISCA-UA), Portugal. She is a member of the Center for Research in Communication, Information and Digital Culture (CIC·Digital). Her current research interests include information and knowledge management, organizational information systems, relationship marketing and collaborative virtual networks, and information and communication technologies in education. She has published in various conferences and journals, both national and international.