Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry

Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry

Luisa Cagica Carvalho (Institute Polytechnic of Setúbal, Portugal & University of Évora, Portugal), Lurdes Calisto (University of Évora, Portugal) and Nuno Gustavo (Escola Superior de Hotelaria e Turismo do Estoril, Portugal)
Release Date: August, 2019|Copyright: © 2020 |Pages: 358
ISBN13: 9781522599364|ISBN10: 1522599363|EISBN13: 9781522599388|DOI: 10.4018/978-1-5225-9936-4


The international tourism industry has seen increased growth in the past few years as millions of individuals continue to travel worldwide. As one of the world’s largest economic sectors, creating jobs, driving exports, and generating prosperity worldwide, hospitality and tourism management needs to continually be explored in order to update best business models and practice.

Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry is an essential reference source that emphasizes emergent and innovative aspects and new challenges and issues within the industry with a particular focus on demand, supply, and destination management. Featuring research on topics such as circular economy, consumer behavior, and social networking, this book is ideally designed for business professionals, executives, hotel managers, event coordinators, restaurateurs, travel agents, tour directors, policymakers, government officials, industry professionals, researchers, students, and academicians.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Branding
  • Circular Economy
  • Consumer Behavior
  • Dark Tourism
  • Digital Tourism
  • Ecotourism
  • Marketing Strategies
  • Smart Technologies
  • Social Networking
  • Value Creation

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

She held a PhD in Management in University of Évora – Portugal. Professor of Management on Department of Economics and Management, Institute Polytecnic of Setubal– Portugal. Guest professor in international universities teaches in courses of master and PhDs programs. Researcher at CEFAGE (Center for Advanced Studies in Management and Economics) University of Evora – Portugal. Author of several publications in national and international journals, books and book chapters.
Maria de Lurdes Calisto is an assistant professor at Estoril Higher Institute for Tourism and Hotel Studies (Portugal) where she is member of the executive committee of the Master in Hotel Management and belongs to the coordination team of the Centre for Entrepreneurship and Business Development. She holds a PhD in management awarded by the University of Évora. Leads a research group on Entrepreneurship in Tourism, is member of CiTUR – Centre for Tourism Research, Development and Innovation, and a research collaborator at the Centre for Advanced Studies in Management and Economics - University of Évora. The current research interests include innovation in services, strategic entrepreneurship and intrapreneurship, human capital and strategic human resources management, and hospitality management.
Nuno Silva Gustavo is Assistant Professor at the Estoril Higher Institute for Tourism and Hotel Studies (ESHTE). He lectures in the fields of business tourism and hospiltaity management, as well as in events management. In ESHTE he is head of management department and board member of the Master in Tourism and Hotel Management. In its resume stands out the collaboration with international and national educational institutions, as the Grenoble Graduate School of Business, the Eduardo Mondlane University - ESHTI, the School of Hospitality and Tourism of Cape Verde and the University of Coimbra. He holds a Phd in Tourism, Leisure and Culture at the University of Coimbra a Master degree in Leisure and Local Development (University of Coimbra) and Bachelor in Tourism Operation Management. Nuno Gustavo is active researcher in tourism & hospitality business management. He is also tutor in Master and Phd thesis projects. As researcher already developed projects in tourism & hospitality in Portugal, Cape Verde and Mozambique.