AI Tools and Electronic Virtual Assistants for Improved Business Performance
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AI Tools and Electronic Virtual Assistants for Improved Business Performance

Christian Graham (University of Maine, USA)
Projected Release Date: December, 2020|Copyright: © 2021 |Pages: 300
ISBN13: 9781799838418|ISBN10: 1799838412|EISBN13: 9781799838425|DOI: 10.4018/978-1-7998-3841-8


Artificial intelligence (AI) is already being used in many industries globally and continues to permeate itself in many areas of business, leaving many managers, leaders, and organizations wondering what impact it will have on them and their businesses. Therefore, it is important to understand the history of AI, the AI technologies available today, the technologies currently being developed, how AI is implemented in business, AI-human interaction, and what impact AI has and will have on global labor.

AI Tools and Electronic Virtual Assistants for Improved Business Performance is a critical reference book that provides relevant theoretical frameworks and the latest empirical research findings on AI history, implementation, and the impact on human behavior and human labor. The book explores how AI is helping individuals and businesses be more informed and more productive by bringing in new research on AI in business, discussing new innovations, and sharing its application across various industries. While highlighting specific topics such as e-commerce, sports management, criminal law, global labor, and more, this book is ideally intended for business managers, leaders, and organizations along with practitioners, stakeholders, researchers, academicians, and students who want to improve their understanding of AI in business.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • AI Impact on Human Behavior
  • Artificial Intelligence (AI)
  • Big Data Analytics
  • Computer Vision
  • E-Commerce
  • Electronic Virtual Assistants
  • Global Labor
  • Historical Perspectives of AI
  • Machine Learning
  • Natural Language Processing
  • Robotics
  • Sports Management

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Christian Graham, prior to coming to UMaine, was the Chair of the Business Administration and Computer Technology programs at Andover College located in Portland and Lewiston ME. He also taught web design and computer application courses at the University of Southern Maine’s Lewiston and Auburn campus and for Central Maine Community College. Prior to his teaching career, he worked in Insurance, business to business credit analysis, Internet technology, and owned his own business. The business was a Bodega which focused the sales of Spanish and Jamaican groceries. When not teaching or studying, he enjoys collecting comic books. He is the proud owner of a # 1 first edition X-Men comic book published in 1963. Christian has a Ph.D. (Information Systems) Nova Southeastern University, Ms.Ed. (Business Education) Southern NH University, BS (Business Administration) Husson University. He is the recipient of UMaine’s 2011 Faculty Technology Stipend for developing an in-class SMS text messaging system to increase student engagement in large classes. His research interests include information security, computer privacy, online learning environments, open-source web technologies, and workplace e-learning. In 2011, he was the program coordinator for International Educator Group’s conference titled: Education in 2025