Trust in E-Services: Technologies, Practices and Challenges

Trust in E-Services: Technologies, Practices and Challenges

Ronggong Song (National Research Council Canada, Canada), Larry Korba (National Research Council Canada, Canada) and George Yee (National Research Council Canada, Canada)
Indexed In: SCOPUS View 2 More Indices
Release Date: January, 2007|Copyright: © 2007 |Pages: 334|DOI: 10.4018/978-1-59904-207-7
ISBN13: 9781599042077|ISBN10: 159904207X|EISBN13: 9781599042091|ISBN13 Softcover: 9781616927851
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Description

The tremendous growth of the Internet is successfully making a variety of e-services a part of citizens' everyday life. E-services such as: Web-banking, Web shopping, e-learning, e-healthcare, and e-government, are available in most countries around the world. Trust in E-Services: Technologies, Practices and Challenges provides an overview of e-service trust issues, including: definitions, constructs, and relationships with other research topics such as security, privacy, reputation, and risk.

Trust in E-Services: Technologies, Practices and Challenges introduces and discusses the existing trust platforms and management tools such as trust evaluation, reasoning approaches, and mechanisms for e-services. This book also offers contributions from researchers and practitioners with real-life experience and practice on how to build a trust environment for e-government services.

Reviews and Testimonials

"The book is intended for educators, research computer administrators, and software developers who are interested in trust research and development for e-services. Although there are other books on trust, no other book gives such a well-rounded view on trust for e-services, dealing with all the challenges of trustworthy e-services."

– Educational Book Review, June-July 2007

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Ronggong Song is an Associate Research Officer in the Information Security Group, Institute for Information Technology, National Research Council Canada (NRC). He received his B.Sc (Mathematics), M.Eng (Computer Science), and Ph.D. (Information Security) from Beijing University of Posts and Telecommunications. Dr. Song had been employed as Network Planning Engineer at Telecommunication Planning Research Institute of MII, P.R.China, and Postdoctoral Fellow at University of Ottawa, Canada. He joined NRC in middle 2001 and involved several major R&D projects in the Information Security Group. He is a Senior Member of IEEE. His research interests include security, privacy protection and trust management technologies for e-services, such as anonymous network, pseudonym system, and agent-based security and privacy applications.
Larry Korba is the group leader of the Information Security Group in the Institute for Information Technology of the National Research Council of Canada, Ottawa, ON. As a Principal Research Officer with NRC, he is currently the research lead in a major R&D project involving the development of automated compliance technology for privacy. Recently he has led several research privacy technology projects involving collaborators in the European Union, Canada and Taiwan. He has published over 130 research papers on various technologies. His research interests include network and application security, privacy protection, computer supported collaborative work and technologies for security intelligence.
George Yee is a Senior Scientist in the Information Security Group, Institute for Information Technology, National Research Council Canada (NRC). Prior to joining the NRC in late 2001, he spent over 20 years at Bell-Northern Research and Nortel Networks. George holds a Ph.D. (Electrical Engineering), M.Sc. (Systems and Information Science), and B.Sc. (Mathematics) from Carleton University, Ottawa, Canada, where he is now an Adjunct Research Professor and teaches a graduate course on security and privacy for e-services. He is a Senior Member of IEEE, and member of ACM and Professional Engineers Ontario. His research interests include security and privacy for e-services, using software agents to enhance reliability, security, and privacy, and engineering software for reliability, security, and performance.

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