Working Virtually: Challenges of Virtual Teams

Working Virtually: Challenges of Virtual Teams

Robert Jones (Enterprise Architecture Group of HP Corporate IT, USA), Rob Oyung (R&D Lab Manager at Hewlett-Packard, USA) and Lise Shade Pace (Enterprise Architecture Group of HP Corporate IT, USA)
Indexed In: SCOPUS
Release Date: April, 2005|Copyright: © 2005 |Pages: 194
ISBN13: 9781591405856|ISBN10: 1591405858|EISBN13: 9781591405528|DOI: 10.4018/978-1-59140-585-6


Virtual teams have been used to leverage scarce and distributed resources for many years. Expense reductions, health epidemics, air travel safety, and complex supply chains have only intensified this need. General best practices for leading and participating in virtual teams are well known but why are there still misconceptions about their effectiveness? What drives the notion that “face to face is always better”? How can groups and individuals take the most advantage of virtual teams through the appropriate use of technology? Working Virtually: Challenges of Virtual Teams provides an in-depth, practical perspective on the growing dependence of virtual teams and how to best exploit them. Based on years of direct experience in managing and participating in virtual teams, as well as developing solutions to help virtual teams be more effective, the authors have provided unique insight that can be leveraged to help you get the most of your virtual teams.

Reviews and Testimonials

Working Virtually should be especially valuable for team leaders and managers who find themselves working increasingly, and perhaps somewhat reluctantly, with geographically distributed groups of people. The book is full of practical ideas for improving the effectiveness of virtual teams.

– Charles Sieloff, Research Affiliate, Institute for the Future, USA

Information technology offers the promise of exploding boundaries of geography and enabling work practices that better meet the career aspirations and personal needs of individuals. This clearly written book, grounded in a decade of experience within a forward-looking group at Hewlett Packard, provides managers a concise guide to the technologies tools, individual skills and team capabilities that organizations will need to navigate the new world of virtual work.

– Robert Laubacher, Research Scientist, MIT Sloan School of Management, USA

Working Virtually should be used as a primer for all government officials looking for ways to reduce their organization's operating costs. There have been many studies done that show the benefits of working virtually, including happier and more productive employees, reduced traffic, environmental savings and business continuity-related benefits.

– Barbara Burch, U.S. Department of State, USA

My love affair with Idea Group Publishing (this time under their CyberTech imprint) continues with my reading of Working Virtually: The Challenges of Virtual Teams. The book is clearly the result of thoughtful experience.

– Michael Gilbert, the Gilbert Center, in Nonprofit Online News, June 2006

Working Virtually is a simple, practical, and useful reference that will provide quick insight to address virtual team challenges and set the standard.

– Steven P. MacGregor, IESE Business School in The Journal of Product Innovation Management, Vol 24 (2007)

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Robert Jones works for the Enterprise Architecture Group of HP Corporate IT, where he is the team lead for a group which facilitates cooperation and communication between over 150 enterprise architects from many different countries and organizations. Past assignments included being the chief strategist for Hewlett-Packard's internal desktop management environment, which serves over 120,000 PC clients, as well as being involved in companywide initiatives for collaboration, knowledge management, and mobile commuting. Robert is located in Atlanta, Georgia, where he has spent 15 of his 19 years with Hewlett-Packard. He has been a full-time telecommuter for the last six years, and has worked on a virtual, geographically-dispersed team for the last 10 years.
Rob Oyung is currently an R&D Lab Manager at Hewlett-Packard. He has over 13 years of experience in Information Technology. He has held global management, strategy, and engineering roles in mobility, telecommunications, messaging, collaboration, and IT infrastructure services. Rob has managed and participated on virtual teams for the past 8 years. Rob is located in Palo Alto, California and holds a Bachelor’s degree in Computer Science from the University of California at Berkeley.
Lise Shade Pace works for the Enterprise Architecture Group of HP Corporate IT. She has worked for HP for over fifteen years, and her current areas of focus include Knowledge Management, peer-to-peer computing, and IT infrastructure evolution models. Past assignments have included company wide-initiatives in information management, collaboration and service-centric computing. Lise is a full time telecommuter and has worked on a virtual, geographically distributed team for the past 9 years. Lise is located in Atlanta and is a graduate of the Georgia Institute of Technology and Oglethorpe University