A Conceptual Proposition: Does Social Capital Manipulate Knowledge Sharing Enablers' Effect?

A Conceptual Proposition: Does Social Capital Manipulate Knowledge Sharing Enablers' Effect?

Ahmad Vazehi Ashtiani (University Malaya, Malaysia) and Sharmila Jayasingam (University Malaya, Malaysia)
DOI: 10.4018/978-1-4666-9562-7.ch095
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This conceptual paper proposes social capital as a possible moderator of the relationship between commonly identified knowledge sharing enablers in the literature and knowledge sharing (KS). A literature review was carried out to determine the contextual influence of the level of social capital within communities of practice (CoPs). Propositions were developed based on a review of past studies addressing KS enablers and KS. The literature review revealed that prior studies built on resource-based theory (RBT) and knowledge-based view of the firm (KBV) focused on organizational enablers of KS without any concern for the contextual influence such as the level of social capital of CoPs. Further analysis indicated that social capital could possibly moderate the impact of commonly identified KS enablers. These insights are presented as propositions in this conceptual paper. This paper addresses a gap in the area of KS. It questions the results of past studies and proposes the needs to consider the level of social capital when identifying appropriate KS enablers.
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Ks Enablers: A Review Of Past Studies

Based on the theories of RBT and KBV, researchers introduced KM as an effective strategy to achieve business objectives (Kaplan et al., 2001; Eisenhardt & Santos, 2002; Pawlowsky & Schmid, 2012). From this standpoint, KM is modeled and categorized into three components in a causal direction. As shown in Figure 1, the components of the recommended causal model include KM enablers, KM processes and KM outputs:

Figure 1.

A general model of KM from RBT and KBV perspectives


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