A Metalearning Approach on Sociotechnical Systems Toward Improving Organizational Effectiveness

A Metalearning Approach on Sociotechnical Systems Toward Improving Organizational Effectiveness

Carlos Raul Navarro Gonzalez, Mildrend Ivett Montoya Reyes, Gabriela Jacobo Galicia, Ismael Mendoza Muñoz
Copyright: © 2019 |Pages: 14
DOI: 10.4018/978-1-5225-7192-6.ch001
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Abstract

Sociotechnical systems optimize social and technical systems, but joint optimization should involve autonomy, adaptability, meaningfulness, and feedback as underlying principles. A metalearning approach in the organizational development could affect the process of managing the change inside the organization where innovation, learning, and change produce resistance amount members. A systemic approach in measuring organizational effectiveness is presented emphasizing differences with short-term and long-term measures. Differences between validating and evaluating any sociotechnical interventions is done, proposing that evaluating could help detecting strengths and weaknesses in socio-technical methodologies and provide a guidance to the organizational improvement. This chapter proposes a tool that can join multiple points of view and help to promote a synergistic action toward technical and social systems looking to impact organization effectiveness.
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Introduction

Sociotechnical systems are not always designed under principles and guidelines from join optimization, but also organizational interventions should be affect and measure in the organizational effectiveness also promote an inquiry-learning-improving spiral cycle inside company a failure doing this leads to isolated interventions rather than helping the organizational to survive in a complex and changing environment. This chapter discusses join optimization principles and guidelines, how they should be combined with the double cycle learning from organizational learning theory. How organizational effectiveness could be measure in order to support any methodological intervention in the company; but also providing important elements to rather than validating a sociotechnical methodology usage, feedback them to detect specific aspect from organization and the methodology that could impels success or failure from organizational intervention.

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