A Smart Government Framework for Mobile Application Services in Mongolia

Research Motivations

There are numerous important reasons for motivating on this research named “A Smart Government framework for Mobile Application Services in Mongolia”. Firstly, Information Communications Technology (ICT) strategy and policy of Mongolia are towards to the seamless e-Government. Secondly, the global trend of mobile and smart device growth is skyrocketing. Third, a mobile usage penetration is higher than a fixed internet in Mongolia. And finally, mobile services have key benefits and opportunities including advanced transactions of available data, information from everywhere and anytime access.

Purpose and Objectives of the Research

The focal point of this study is to design and to propose a valuable research for Smart Government EA framework for mobile application services which dedicated for support policy and decision makers, Government CIOs, ICT and e-Government related officials, researchers, organizations and institutions in Mongolia, and to make contribution on development of the new service architecture based on the EA, and cloud computing, and to fill the gap non existing Smart Government framework for mobile services delivery in Mongolia.

The explicit objectives of the study are offering a new framework for mobile public services Government to Citizen (G2C), and provide participation from Citizen to Government (C2G) in Mongolia, including:

• 1.

  Study and propose a suitable EA framework for Smart Government in Mongolia;

• 2.

  Literature review, and case studies from developed and developing countries; and

• 3.

  Design high-level smart Government framework for mobile application service to citizens.

Research Method and Scope

The methodology of this study is based on literature review, and case studies on developed (Korea) and developing countries (India) related to the study context, and proposed to Smart Government framework for mobile application services, and Federal Enterprise Architecture Framework (FEAF) with application architecture (AA) is used as a main research framework. This research scope covered mobile service delivery by Smart Government, and centered on G2C and C2G perspectives.

Literature Review

This part consists of the studies that defining the research scope, and including different types of Government terminologies, interactions of mobile service, and mobile application for the Smart government concept, and theoretical background of the research framework.