A Theoretical Framework for IT Consumerization: Factors Influencing the Adoption of BYOD

A Theoretical Framework for IT Consumerization: Factors Influencing the Adoption of BYOD

Ibrahim Arpaci (Gaziosmanpasa University, Turkey)
Copyright: © 2019 |Pages: 16
DOI: 10.4018/978-1-5225-6367-9.ch006
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The chapter provided a comprehensive review of previous studies on the adoption of information and communication technology (ICT). The study further conducted a qualitative study on the adoption of “bring your own device” (BYOD). The study systematically reviewed technology acceptance theories and models such as TAM, TPB, and UTAUT at the individual level and technology adoption theories such as “innovation diffusion theory,” “technology-organization-environment framework,” and “institutional theory” at the organizational level. Thereby, key factors predicting the ICT adoption at the individual, organizational, institutional, and environmental level were identified. A theoretical framework that explains the ICT adoption and the consumerization process was proposed based on the theories. The qualitative data collected by semi-structured interviews with senior-level managers was analyzed using the content analysis. The findings suggested that perceived financial cost, compatibility, privacy, and security concerns were significant factors in predicting the enterprise's adoption of BYOD.
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This study conducted a systematic review that provides a bibliography of the relevant literature, both qualitative and quantitative. During the review process, the study first formulated the research problem, and then performed a literature search, and finally, analyzed and interpreted the findings. The keyword combinations including “technology adoption” and “organizational adoption” were searched in the Scopus and ISI Web of Science databases that were selected to ensure quality and comprehensive data collection. Thereby, the articles indexed in Scopus or SSCI/SCI/ESCI and published in peer-reviewed journals between 2004 and 2017 were included in the study. This study conducted a content analysis to analyze the bibliographic data. Thereby, the articles were coded based on the research purpose, research method, research design, data collection/analysis method and findings. Thereby, this study identified theoretical underpinnings of the theoretical framework for the ICT adoption. The theoretical framework suggested the consumerization of ICT as a solution for organizations, specifically, for small-and-medium sized enterprises. Accordingly, this study conducted a qualitative study on the adoption of BYOD based on data collected from senior level managers. The findings suggested the key factors predicting enterprise’s adoption decisions on BYOD.

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