Adaptive IT Architecture as a Catalyst for Network Capability in Government

Adaptive IT Architecture as a Catalyst for Network Capability in Government

Jay Ramanathan (The Ohio State University, USA)
DOI: 10.4018/978-1-60566-986-1.ch077
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Abstract

Public institutions that are organized in hierarchies find it difficult to address crisis or other unique requirements that demand networked solutions. This chapter first provides a prescriptive transactionbased method for achieving such networking organizations with information technologies (IT) and then discusses how the organization becomes more effective in non-routine responses to citizen requests. We illustrate how the prescriptive transaction-based enterprise architecture1 framework2 was used for decision-making in a multi-year interdisciplinary industry-university collaboration resulting in a successful 311 system.

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