Advocating Information System, Information Integration, and Information Sharing in Global Supply Chain

Advocating Information System, Information Integration, and Information Sharing in Global Supply Chain

Kijpokin Kasemsap (Suan Sunandha Rajabhat University, Thailand)
DOI: 10.4018/978-1-5225-0973-8.ch006
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This chapter explains the overview of information system (IS) in global supply chain, the interorganizational information system (IOS) integration in global supply chain, the overview of information integration in global supply chain, and the overview of information sharing in global supply chain. Successful SCM can provide the high level of business planning and decision support concerning supply chain-related activities that involve the coordination of organization-wide distribution processes, the sharing of information, and the integration of information. Information sharing and information integration through effective IS can significantly improve the way supply chains and their supply chain partners do business, especially in the perspectives of globalization and outsourcing, toward continuing to have an accomplished effect on supply chain operations. The chapter argues that advocating IS, information integration, and information sharing has the potential to increase supply chain performance and gain sustainable competitive advantage in global supply chain.
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As competition becomes increasingly global in nature, the importance of global SCM grows (Connelly, Ketchen, & Hult, 2013). In recent years, firms in the high-technology supply chains have established the Internet-based electronic linkages with their trading partners (Sodero, Rabinovich, & Sinha, 2013). IT has emerged as an essential tool in managing the business-to-business relationships (Pereira, 2009). IT alignment refers to the similarity, connectivity and compatibility of IT infrastructure between supply chain partners (Sanders, 2005). SCM aims to support the organizations, thus providing the method to align the technology with the capabilities of organizations among supply chain partners (Shaik & Abdul-Kader, 2013). IT alignment should be achieved among supply chain partners (Wu, Yeniyurt, Kim, & Cavusgil, 2006). The relationships among IT competency, interfirm collaboration and supply chain responsiveness have significant market performance implications (Kim & Lee, 2010).

Key Terms in this Chapter

Information: The data that is accurate, specific, and presented within a context that gives it meaning and relevance.

Information System: The computer system within a ?company for sharing the information.

Technology: The branch of knowledge that deals with the utilization of technical perspectives.

Internet: The large system of ?connected computers around the ?world which ?people utilize to communicate with each other.

Customer: A party that consumes products and has the ability to choose between different products and suppliers.

Supply Chain: The entire network of entities, directly or indirectly interlinked and interdependent in serving the same customer.

Information Technology: The science and activity of utilizing computers and other ?electronic equipment to ?store and send the information.

Supply Chain Management: The management of material and information flow in the supply chain to provide the highest degree of customer satisfaction at the lowest possible cost.

Supplier: A party that supplies products or services.

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