Always on Guard: How a Corporate Immune System Can Engage Full-Spectrum Risks – A Conceptual Framework to Re-Engineer Organizational Capability and Culture

Always on Guard: How a Corporate Immune System Can Engage Full-Spectrum Risks – A Conceptual Framework to Re-Engineer Organizational Capability and Culture

Milyan (Mils) Hills (University of Northampton, UK)
Copyright: © 2018 |Pages: 19
DOI: 10.4018/978-1-5225-3704-5.ch003

Abstract

This chapter advances the idea that the modern organization can become immune to a full spectrum of risks by re-engineering its organizational capability and culture. Given the accepted role of people in causing or escalating technical risk – the requirement to achieve ‘always on' socio-technical protection poses a significant challenge. However, an enterprise's human resources offer a massive potential to detect and report risk and there is also substantial competitive advantage available to the organization which develops, integrates, leverages and acts on intelligence gained from a suite of socio-technical sensors and sense-making processes. The human resources and culture of an organization, properly configured, could comprise a powerful innate (constant) and adaptive (active) immune system. The chapter will provide the reader with a framework for how such an immune capability could be integrated into an organization that takes seriously the requirement to be ‘always on' – protected from any form or blend of socio-technical threat.
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Background

In relation to cyber risk alone, all companies are potentially on the target list of focused or diffuse threats. A recent article in the UK newspaper The Daily Telegraph summarized the findings of a government-funded survey which revealed that the “number of UK businesses that suffered a cyber attack doubled last year with almost half of firms detecting a breach in 2016” (McGoogan 2017, emphasis added). One can only speculate on how many of the fifty-four per cent which did not report a cyber attack have simply not (yet) detected an attack or the damage caused by it.

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