American E-Government Service Sectors and Applications

Abstract

Citizens routinely use technology to increase the efficiency of their transactions in every area of their lives. It is, therefore, logical that citizens expect technology to be used to improve the efficiency of their transactions with their government. In response, the United States government has developed electronic interfaces combined with the Internet called electronic government or e-government. E-government is the communication between the government and its citizens, businesses or itself by the use of computers and a Web-enabled presence.