MLA
Evans, Donna and David C. Yen. "American E-Government Service Sectors and Applications." Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, IGI Global, 2008, pp. 2078-2085. http://doi:10.4018/978-1-59904-947-2.ch157
APA
Evans, D., & Yen, D. C. (2008). American E-Government Service Sectors and Applications. In Anttiroiko, A. (Ed.), Electronic Government: Concepts, Methodologies, Tools, and Applications (pp. 2078-2085). IGI Global. http://doi:10.4018/978-1-59904-947-2.ch157
Chicago
Evans, Donna, and David C. Yen. "American E-Government Service Sectors and Applications." In Electronic Government: Concepts, Methodologies, Tools, and Applications. edited by Ari-Veikko Anttiroiko, 2078-2085. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-947-2.ch157
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