An Applied Mathematical Model for Business Transformation and Enterprise Architecture: The Holistic Profile Management System (HPMS)

Introduction

The HPMS activities are supported by a central Decision Making System (DMS), Knowledge Management System (KMS) and an Enterprise Architecture Projects (EAP). The Proof of Concept (PoC) is based on a business case from the insurance domain (Jonkers, Band & Quartel, 2012a; Trad, 2013), where the central point is the capacity of the selected Manager profile to successfully start and finalize a BTP or an EAP (or simply a Project). The PoC shows the selection process of a Manager profile to transform the traditional insurance enterprise into an agile and automated enterprise. Projects are managed by Managers, who are (or should be) supported by a methodology and a framework that can estimate the risks of failure of a Project; at the same time they should be capable of managing the implementation processes. The HPMS supports the selection and training of Managers, who are responsible for the implementation of the complex components of a Project (Trad & Kalpić, 2016b). The word selection does not stand just for the simple inspection activity but for a holistic profile analysis and selection approach that identifies the Manager’s complex profile and background.