MLA
Akbari, Fatemeh, et al. "An Uncertain Decision Making Process Considering Customers and Services in Evaluating Banks: A Case Study." Banking, Finance, and Accounting: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2015, pp. 1115-1150. https://doi.org/10.4018/978-1-4666-6268-1.ch061
APA
Akbari, F., Fazlollahtabar, H., & Mahdavi, I. (2015). An Uncertain Decision Making Process Considering Customers and Services in Evaluating Banks: A Case Study. In I. Management Association (Ed.), Banking, Finance, and Accounting: Concepts, Methodologies, Tools, and Applications (pp. 1115-1150). IGI Global. https://doi.org/10.4018/978-1-4666-6268-1.ch061
Chicago
Akbari, Fatemeh, Hamed Fazlollahtabar, and Iraj Mahdavi. "An Uncertain Decision Making Process Considering Customers and Services in Evaluating Banks: A Case Study." In Banking, Finance, and Accounting: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1115-1150. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-6268-1.ch061
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