Analysing Transformations in Performance Management

Abstract

Performance Management (PM) is a way of managing in which the organisation’s goals and organisation model are made explicit. In this chapter, several forms of PM are investigated to meet these observations. The goals and organisation model together form the management model of the organisation. Steering the organisation towards its strategic goals then comes down to repeatedly transforming this management model. In this chapter, these transformations are systematically analysed. In order to do this, we first provide a framework in which several types of transformation can be identified. Second, properties of the transformations are stated and related to different styles of management. In addition, we sketch future trends in a resource-based view on performance management.