MLA
Rouse, Anne C. and Brian J. Corbitt. "Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?." Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective, edited by Harbhajan Kehal and Varinder Singh, IGI Global, 2006, pp. 447-464. http://doi:10.4018/978-1-59140-875-8.ch020
APA
Rouse, A. C., & Corbitt, B. J. (2006). Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?. In Kehal, H., & Singh, V. (Ed.), Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective (pp. 447-464). IGI Global. http://doi:10.4018/978-1-59140-875-8.ch020
Chicago
Rouse, Anne C., and Brian J. Corbitt. "Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?." In Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective. edited by Harbhajan Kehal , and Varinder Singh, 447-464. Hershey, PA: IGI Global, 2006. http://doi:10.4018/978-1-59140-875-8.ch020
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