Analyzing Leadership Style, Organizational Commitment, and Career Development Opportunities

Abstract

This chapter analyzes the motivation factors among employees of the two largest Indian carriers. Indigo and Jet Airways, in a comparative perspective investigate the effects of leadership style, corporate commitment, and career development on motivation in ground staff employees. This study adopts a mixed-method approach to investigate differences in these motivational factors between the two airlines, using employee surveys and statistical regressions. Results suggest that Indigo scores above Jet Airways regarding leadership practices, organizational commitment, and career opportunities for current employees. It seems these components come together to enable a cycle in which employees are driven and motivated, at Indigo. It is proposed that the three-legged stool of motivation - rooted in inclusive leadership, personal dedication to empowerment at an individualistic level, and family-like benefit practices are likely combined key components in driving positive employee engagement outcomes for middle management employees.