MLA
Beynon, Malcolm J. and Martin Kitchener. "Analyzing Strategic Stance in Public Services Management: An Exposition of NCaRBS in a Study of Long-Term Care Systems." Business Applications and Computational Intelligence, edited by Kevin Voges and Nigel Pope, IGI Global, 2006, pp. 344-359. http://doi:10.4018/978-1-59140-702-7.ch017
APA
Beynon, M. J., & Kitchener, M. (2006). Analyzing Strategic Stance in Public Services Management: An Exposition of NCaRBS in a Study of Long-Term Care Systems. In Voges, K., & Pope, N. (Ed.), Business Applications and Computational Intelligence (pp. 344-359). IGI Global. http://doi:10.4018/978-1-59140-702-7.ch017
Chicago
Beynon, Malcolm J., and Martin Kitchener. "Analyzing Strategic Stance in Public Services Management: An Exposition of NCaRBS in a Study of Long-Term Care Systems." In Business Applications and Computational Intelligence. edited by Kevin Voges , and Nigel Pope, 344-359. Hershey, PA: IGI Global, 2006. http://doi:10.4018/978-1-59140-702-7.ch017
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