Application of a Cognitive Model of Collaboration to a User Interface

Abstract

The problem considered in this chapter is how does an individual keep in touch with what everybody else is doing, in order to proactively participate, while ensuring they do not spend too much time on passively watching and listening? The chapter aims to consider several means of supporting the grounding process in computer mediated communication. These are the enabling factors of the user to browse the transcript of the interaction so far, evaluation of the interaction’s effectiveness, keeping track of the state of the conversation, and tracking and summarizing the way that the shared artifact has been acted upon during the interaction.