Application of E-Government Principles in Anti-Corruption Framework

Application of E-Government Principles in Anti-Corruption Framework

Arjun Neupane (University of Southern Queensland, Australia), Jeffrey Soar (University of Southern Queensland, Australia), Kishor Vaidya (University of Southern Queensland, Australia & University of Canberra, Australia) and Sunil Aryal (Federation University, Australia)
DOI: 10.4018/978-1-5225-2203-4.ch003
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Abstract

The use of Information and Communication Technologies (ICTs) plays a significant role in the economic, technological and social progression of a country. Corruption in government agencies and institutions is a serious problem in many countries in the world, especially in under-developed and developing countries. The use of ICT tools such as e-governance can help to reduce corruption. In this chapter, the authors discussed the application of e-government principles to mitigate corruption. Based on the available literature, this study identified some potential elements of e-government, which are currently practised around the world and how they are interrelated to fight against corruption. Finally, the authors present an evidence-based e-government anti-corruption framework.
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E-Government Principles

Governments across the globe have been improving service delivery in innovative and effective ways to their citizens, businesses, and governments. Many countries have already adopted e-government with the aim of improving service delivery. The main key principles of implementing those projects is to replace the traditional paper based systems to modernised internet based inter-organisational information systems to achieve maximum cost saving, fast and reliable quality service to the citizens, businesses, and governments. The underlying principle is to improve the day to day government work and services by reducing the transaction time and cost, better quality management of work and services, to improve the relationship between different government departments, to enhance transparency and accountability and reducing the risk of corruption (Bhatnagar & Singh, 2010; Mohammad, Almarabeh, & Ali, 2009). E-government is a key enabler of connected government and technology plays a potential role of integration of public information and services. In recent years, many scholars have identified different successful e-government principles, including digital transformation, strong management support and funding of the project (Ke & Wei, 2004), a number of challenges, capacity building (Dwivedi, Weerakkody, & Janssen, 2012; Gil-García & Pardo, 2005), and the for high level of sponsorship for the project.

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