Application of Knowledge Management in University Research and Higher Education: An Experiment With Communities of Practice (COP)

Application of Knowledge Management in University Research and Higher Education: An Experiment With Communities of Practice (COP)

Lalitha Raman (Jyoti Nivas College Autonomous, India)
Copyright: © 2017 |Pages: 23
DOI: 10.4018/978-1-5225-2489-2.ch005

Abstract

Institutions of higher learning are continuously striving to create and sustain excellence. In this endeavor, one of the major initiatives is to harness the available inputs i.e., the in-house resources and put the same to optimal use. In organizations of higher learning, knowledge creation and dissemination are the assets of the institution. The Department of Commerce and Management at Jyoti Nivas College has initiated the formation of COPs .These COPs are created by the workforce among themselves. It is not handed down from the top level management. It fits into the framework of a ‘peer group' which can function as an informal community of peers and which can evolve into an institutionalized forum for interactions that creates and generates knowledge. In these COPs parallel or concurrent thought process happens, wherein, decentralization increases, dependence on one person as source for ideas reduces. These communities' sharing activity can be taken up at academic research community, researcher's group on KM. It is a step towards collaborative learning.
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Knowledge Management

Knowledge management refers to the management of explicit and tacit knowledge of an organization obtained from both internal and external source. The integrated core activities of KM namely – identification, acquisition, retention, utilization, creation and metrics support in synchronizing the KM components that is people, process and technology for the benefit of an organization.

Engaged Knowledge Management

Engaged knowledge management seeks to provide answers about how best to realign KM practices after having identified best practices. Current practices need to be improved due to discoveries of best practices of KM and due to the changes in the competitive environment that call for re-alignment.

Knowledge Management System

Knowledge management system is the holistic approach to KM activities involving people, process and technology. ‘People’ are the bearers of knowledge, ‘process’ involves the identification of knowledge to metrics and all these supported by technology.

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Km: A Cross-Disciplinary Domain

KM draws from a wide range of disciplines such as Cognitive, Management and Information Sciences and Economics as seen in Figure 1.

Figure 1.

KM as a field of Study

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