MLA
Jansen, Slinger. "Applied Multi-Case Research in a Mixed-Method Research Project: Customer Configuration Updating Improvement." Information Systems Research Methods, Epistemology, and Applications, edited by Aileen Cater-Steel and Latif Al-Hakim, IGI Global, 2009, pp. 120-139. https://doi.org/10.4018/978-1-60566-040-0.ch007
APA
Jansen, S. (2009). Applied Multi-Case Research in a Mixed-Method Research Project: Customer Configuration Updating Improvement. In A. Cater-Steel & L. Al-Hakim (Eds.), Information Systems Research Methods, Epistemology, and Applications (pp. 120-139). IGI Global. https://doi.org/10.4018/978-1-60566-040-0.ch007
Chicago
Jansen, Slinger. "Applied Multi-Case Research in a Mixed-Method Research Project: Customer Configuration Updating Improvement." In Information Systems Research Methods, Epistemology, and Applications, edited by Aileen Cater-Steel and Latif Al-Hakim, 120-139. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-040-0.ch007
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