MLA
Cheuk, Bonnie Wai-yi and Brenda Dervin. "Applying Sense-Making Methodology to Design Knowledge Management Practices." Ubiquitous Developments in Knowledge Management: Integrations and Trends, edited by Murray E. Jennex, IGI Global, 2010, pp. 198-214. http://doi:10.4018/978-1-60566-954-0.ch013
APA
Cheuk, B. W., & Dervin, B. (2010). Applying Sense-Making Methodology to Design Knowledge Management Practices. In Jennex, M. E. (Ed.), Ubiquitous Developments in Knowledge Management: Integrations and Trends (pp. 198-214). IGI Global. http://doi:10.4018/978-1-60566-954-0.ch013
Chicago
Cheuk, Bonnie Wai-yi, and Brenda Dervin. "Applying Sense-Making Methodology to Design Knowledge Management Practices." In Ubiquitous Developments in Knowledge Management: Integrations and Trends. edited by Murray E. Jennex, 198-214. Hershey, PA: IGI Global, 2010. http://doi:10.4018/978-1-60566-954-0.ch013
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