Architectural Framework for the Implementation of Information Technology Governance in Organisations

Architectural Framework for the Implementation of Information Technology Governance in Organisations

Thami Batyashe (Cape Peninsula University of Technology, South Africa) and Tiko Iyamu (Cape Peninsula University of Technology, South Africa)
Copyright: © 2018 |Pages: 10
DOI: 10.4018/978-1-5225-2255-3.ch070
OnDemand PDF Download:
$30.00
List Price: $37.50

Abstract

The goals of every organisation are unique. As a result, it is difficult to find a single Information Technology (IT) governance framework that will embrace functions of every organisation. This is attributed to the primary reason why organisations tend to select various (multiple) IT governance frameworks, for your processes and activities. However, many organisations later realised that some of the frameworks are very similar (duplications), and others are inappropriate. This evidently and inevitably cause complexities, and negatively impact return on investment in organisations. This highlights the need for an architectural framework which guides the selection and implementation of an appropriate framework, as presented and discussed in this paper. The qualitative, case study and interpretive method and approach were followed in conducting this research, which was to develop an architectural framework for the implementation of IT governance in the organisations. A South African organisation was used as a case, focusing on the IT division. The data collection method presented in this research was semi-structured interviews. Through a framework, the paper presents and discusses the fundamental factors, which influences the selection and implementation of IT governance in organisations. The factors include organisational needs, managing, assessment and innovation. These factors are influenced and do interacts with other tenets, which include adherence, competitiveness and sustainability, training and education, governance and compliance.
Chapter Preview
Top

Background: It Governance And Architecture

Some organisations view both IT governance and architecture from two different perspectives, in implementation and operationalisation. The main and most commonly adopted IT governance frameworks include COBIT, ITIL, ISO/IEC 17799/27002 and TOGAF (Simonsson & Johnson, 2006; Niemann, Eckert, Repp & Steinmetz, 2008). Enterprise architecture (EA) is the focal point, though some organisations do sometimes focus on one or two domains of EA.

Mårten, Lagerström and Johnson (2008) asserted that the aim of IT governance is to support IT’s function as a business enabler in order to realise the internal effectiveness in an organisation. IT governance enables and improves IT and business strategies gain alignment, including management of risks. Brown (2006) argued that IT governance governs the crafting and execution of the IT strategy, and also help to aligns both IT and business strategies.

The IT Governance Institute (2007) defined IT governance as the “responsibility of executives and the board of directors, and consists of the leadership, organisational structures and processes that ensure that the organisation’s IT sustains and extends its strategies and objectives”. Concurring, Ross, Weill and Robertson (2006) refer to IT governance as “the decision rights and accountability framework for encouraging desirable behaviour in the use of IT”. IT governance focuses on managing and employing IT to realise corporate performance objectives whilst reflecting the wider corporate governance principles.

Key Terms in this Chapter

IT Governance: Approach for control and management of IT artefacts.

Framework: Layered structure, which consist of social-technical factors.

RedLeaf Communications: A South African based organisation that was used in the study.

Enterprise Architecture: Systematic approach for governance of organisational artefacts.

ITIL: Information Technology Infrastructure Library, is a set of practices that focuses on IT services.

TOGAF: Open Group Architecture Forum’s.

Complete Chapter List

Search this Book:
Reset