MLA
Abu Bakar, Abu Hassan, et al. "Assessing Knowledge Management Processes and Competitive Advantage in Local Authorities using Knowledge Management Assessment Instrument (KMAI)." Business Law and Ethics: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2015, pp. 492-511. https://doi.org/10.4018/978-1-4666-8195-8.ch026
APA
Abu Bakar, A. H., Virgiyanti, W., Tufail, M. A., & Yusof, M. N. (2015). Assessing Knowledge Management Processes and Competitive Advantage in Local Authorities using Knowledge Management Assessment Instrument (KMAI). In I. Management Association (Ed.), Business Law and Ethics: Concepts, Methodologies, Tools, and Applications (pp. 492-511). IGI Global. https://doi.org/10.4018/978-1-4666-8195-8.ch026
Chicago
Abu Bakar, Abu Hassan, et al. "Assessing Knowledge Management Processes and Competitive Advantage in Local Authorities using Knowledge Management Assessment Instrument (KMAI)." In Business Law and Ethics: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 492-511. Hershey, PA: IGI Global, 2015. https://doi.org/10.4018/978-1-4666-8195-8.ch026
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