Assessing the Value of Information Systems Investments

Abstract

Accurate assessment of the potential or realized value and impact of an information systems investment is becoming increasingly important. While hardware and software are, to a large extent, becoming commoditized, the overall cost of information systems projects continues to increase. Labor and other organizational costs continue to escalate. The result is that IS professionals must begin to view their systems projects with a business perspective. Such a business perspective includes the application of various quantitative approaches to assessing the value of information systems.