MLA
Caine, Charles T., et al. "The T-1 Auto Inc. Production Part Testing (PPT) Process: A Workflow Automation Success Story." Annals of Cases on Information Technology: Volume 5, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2003, pp. 74-87. https://doi.org/10.4018/978-1-59140-061-5.ch005
APA
Caine, C., Lauer, T., & Peacock, E. (2003). The T-1 Auto Inc. Production Part Testing (PPT) Process: A Workflow Automation Success Story. In M. Khosrow-Pour, D.B.A. (Ed.), Annals of Cases on Information Technology: Volume 5 (pp. 74-87). IGI Global. https://doi.org/10.4018/978-1-59140-061-5.ch005
Chicago
Caine, Charles T., Thomas W. Lauer, and Eileen Peacock. "The T-1 Auto Inc. Production Part Testing (PPT) Process: A Workflow Automation Success Story." In Annals of Cases on Information Technology: Volume 5, edited by Mehdi Khosrow-Pour, D.B.A., 74-87. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-061-5.ch005
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