E-Banking: A Fuller Picture

E-Banking: A Fuller Picture

Mahmood Shah (Cranfield University School of Management, UK) and Steve Clarke (University of Hull Business School, UK)
Copyright: © 2009 |Pages: 35
DOI: 10.4018/978-1-60566-252-7.ch012


This last chapter is a summary of previous chapters. Whereas previous chapters focused on specific issues in e-banking, this chapter presents a summarised full picture along with recommendations about good practice in the domain. We defined e-banking as provision of information about a bank and its services via a home page on the World Wide Web (WWW). More sophisticated e-banking services provide customers access to accounts, the ability to move their money between different accounts, and making payments or applying for financial products via e-Channels.

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