MLA
Pollard, Dave. "Becoming Knowledge-Powered: Planning the Transformation." Intelligent Support Systems: Knowledge Management, edited by Vijayan Sugumaran, IGI Global, 2002, pp. 274-295. https://doi.org/10.4018/978-1-931777-00-1.ch018
APA
Pollard, D. (2002). Becoming Knowledge-Powered: Planning the Transformation. In V. Sugumaran (Ed.), Intelligent Support Systems: Knowledge Management (pp. 274-295). IGI Global. https://doi.org/10.4018/978-1-931777-00-1.ch018
Chicago
Pollard, Dave. "Becoming Knowledge-Powered: Planning the Transformation." In Intelligent Support Systems: Knowledge Management, edited by Vijayan Sugumaran, 274-295. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-931777-00-1.ch018
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