MLA
Gonçalo, Cláudio Reis and Edison Jacques Jacques. "Best Practices of Knowledge Strategy in Hospitals: A Contextual Perspective Based on the Implementation of Medical Protocols." Cultural Implications of Knowledge Sharing, Management and Transfer: Identifying Competitive Advantage, edited by Deogratias Harorimana, IGI Global, 2010, pp. 180-202. http://doi:10.4018/978-1-60566-790-4.ch009
APA
Gonçalo, C. R., & Jacques, E. J. (2010). Best Practices of Knowledge Strategy in Hospitals: A Contextual Perspective Based on the Implementation of Medical Protocols. In Harorimana, D. (Ed.), Cultural Implications of Knowledge Sharing, Management and Transfer: Identifying Competitive Advantage (pp. 180-202). IGI Global. http://doi:10.4018/978-1-60566-790-4.ch009
Chicago
Gonçalo, Cláudio Reis, and Edison Jacques Jacques. "Best Practices of Knowledge Strategy in Hospitals: A Contextual Perspective Based on the Implementation of Medical Protocols." In Cultural Implications of Knowledge Sharing, Management and Transfer: Identifying Competitive Advantage. edited by Deogratias Harorimana, 180-202. Hershey, PA: IGI Global, 2010. http://doi:10.4018/978-1-60566-790-4.ch009
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