A Bio-Psycho-Social Review of Usability Methods and their Applications in Healthcare

Abstract

The purpose of this chapter is to provide the reader with an overview of several models and theories from the general HCI literature, highlighting models at three levels of focus: biomechanical interactions, individual-cognitive interactions, and social interactions. This chapter will also explore how these models were or could be applied to the design and evaluation of clinical information systems, such as electronic medical records and hospital information systems. Finally, it will conclude with how an understanding at each level compliments the other two in order to create a more complete understanding of the interactions of information systems in healthcare.