Branding Digital in Higher Education Institutions: Theoretical Contexts of Digital Branding in Universities

Branding Digital in Higher Education Institutions: Theoretical Contexts of Digital Branding in Universities

Ariana Daniela Del Pino, Ariana Andrea Garcia
Copyright: © 2021 |Pages: 17
DOI: 10.4018/978-1-7998-4930-8.ch002
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Abstract

branding is a process that allows building brands and consumer products with high market acceptance, and it has gained more popularity because more and more higher education institutions (HEI) that are interested in applying good branding management in their organization, due to the value it can generate and the reputation they seek to be more visible. Public or private universities are educational systems that must be managed as a company and compete globally to be the best, so they are weighted using indicators that demonstrate their impact on society. In addition, branding offers universities strategies to manage their brands, which are normally used for brand positioning. This chapter presents a review of the literature on updated concepts and strategies on the digital brand applied to higher education institutions. Elements such as image, mission, vision, corporate values, commercial motto, and brand are used along with new proposals such as the academic part and the digital aspects, within the management of the brand.
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Background

Digital Branding

The e-Branding is known with other terms such as digital Branding, i-Branding, Internet Branding or online Branding. e-Branding is considered a type of online or digital brand management, which interlaces e-Commerce, e-Marketing and e-Business; It allows the proper flow to the era of connectivity, without confusing the options of interactive marketing. Internet Branding (also refers to Online Branding) is a brand management technique in the marketplace. Website optimization and creation, social media search (Jansena, Sobelb, & Zhangc, 2011), blogs, digital press releases, and marketing videos are all methods used for the digital branding process (Green, 2013) (Fallon, 2013).

According to Rowles in his book Digital Branding he explains that: Essentially, digital branding is the customization of the organization, service or product; created by the sum of all the experiences that an individual has with the brand; It includes themes of visual identity, but also important points such as interaction in social networks and online comments. In summary, the logo provides an identity, but the handling of the brand makes the user decide why he will remember it; giving added value to the brand (Rowles, 2014).

The Internet is relatively young, but it is one of the most effective dissemination weapons when it comes to providing information, because it allows the increase in location and digital positioning, while print advertising has largely declined, seeking more creative forms of expression and interaction. Today, brands develop new strategies to include a transition to online advertising and electronic commerce. “Upon entering the 21st century, the main advances in marketing can be summed up in a single theme: connectivity” (Kotler & Armstrong, 2013).

According to Adamson in his book BrandDigital: Simple Ways Top Brands Succeed in the Digital World he tells us: “It’s not enough to read the innumerable articles about what’s happening in the space that unfolds.” For proper branding management, value must be provided to consumers with whom you want to do business. It is essential to have practical knowledge in the space they have and in which you are playing. (Adamson, 2008, p. 274)

Key Terms in this Chapter

Branding Estratégico Digital: It takes into account the digital positioning, together with the added value that digital communication can give.

Branding Ciéntifico: Address the perspective of personal branding, management and digital presence and a brand promise, from the research point of view.

Branding Sustentable Digital: Address the perspective of the environment, but includes those processes that can be used from the digital point of view.

HEI: Higher education institutions.

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