MLA
Edwards, John S., and John B. Kidd. "Bridging the Gap from the General to the Specific by Linking Knowledge Management to Business Processes." Knowledge and Business Process Management, edited by Vlatka Hlupic, IGI Global, 2003, pp. 118-136. https://doi.org/10.4018/978-1-59140-036-3.ch008
APA
Edwards, J. S. & Kidd, J. B. (2003). Bridging the Gap from the General to the Specific by Linking Knowledge Management to Business Processes. In V. Hlupic (Ed.), Knowledge and Business Process Management (pp. 118-136). IGI Global. https://doi.org/10.4018/978-1-59140-036-3.ch008
Chicago
Edwards, John S., and John B. Kidd. "Bridging the Gap from the General to the Specific by Linking Knowledge Management to Business Processes." In Knowledge and Business Process Management, edited by Vlatka Hlupic, 118-136. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-036-3.ch008
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