MLA
Edwards, John S., and John B. Kidd. "Bridging the Gap from the General to the Specific by Linking Knowledge Management to Business Processes." Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, IGI Global, 2008, pp. 2572-2586. https://doi.org/10.4018/978-1-59904-933-5.ch210
APA
Edwards, J. S. & Kidd, J. B. (2008). Bridging the Gap from the General to the Specific by Linking Knowledge Management to Business Processes. In M. Jennex (Ed.), Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 2572-2586). IGI Global. https://doi.org/10.4018/978-1-59904-933-5.ch210
Chicago
Edwards, John S., and John B. Kidd. "Bridging the Gap from the General to the Specific by Linking Knowledge Management to Business Processes." In Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, 2572-2586. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-933-5.ch210
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