MLA
Wang, Fen, and Guisseppi Forgionne. "BSC-Based Framework for E-Business Strategy." Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, IGI Global, 2009, pp. 440-450. https://doi.org/10.4018/978-1-60566-056-1.ch028
APA
Wang, F. & Forgionne, G. (2009). BSC-Based Framework for E-Business Strategy. In I. Lee (Ed.), Electronic Business: Concepts, Methodologies, Tools, and Applications (pp. 440-450). IGI Global. https://doi.org/10.4018/978-1-60566-056-1.ch028
Chicago
Wang, Fen, and Guisseppi Forgionne. "BSC-Based Framework for E-Business Strategy." In Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, 440-450. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-056-1.ch028
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