Building Culturally Aware Information Technology

Abstract

Culture and Information Technology (IT) influence each other. This chapter uses cultural epistemology (CE) perspectives to explain the four dimensions of Culture and IT that influence each other. First, a discussion on the impact of Culture on Information Sharing and Communication is included. Then, Culture and its impact on the Digital Divide and Global Access to Information are discussed. Information Bias and Algorithm Fairness are vital considerations for IT developers when building culture-rich applications. Finally, a discussion on Artificial Intelligence and Cultural Understanding is covered to catch up with the emerging theme. Each dimension raises three questions, which are discussed using the CE approach. This study benefits many stakeholders by providing new insights into the relationship between Culture and IT. This knowledge can be used to develop more effective policies, practices, and systems that promote the equitable use of IT and address the digital divide.