Building for the Future: Systems Implementation in a Construction Organization

Building for the Future: Systems Implementation in a Construction Organization

Hafez Salleh (University of Malaya, Malaysia) and Eric Lou (University of Salford, UK)
DOI: 10.4018/978-1-61350-311-9.ch004
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Abstract

This chapter provides the IT readiness assessment for before and after scenarios of IT systems implementation in a construction consultancy company providing multi-disciplinary services for the construction industry throughout the United Kingdom. The services offered include building surveying, quantity surveying, project management, civil and structural engineering design, and mechanical and electrical engineering design, among others. On application of the maturity model it was found that the overall processes for managing information are improving since the introduction of the new IT system. Prior to the project, the development of IT/IS was driven to perform daily work tasks that required the company to run a business. The new systems has streamlined the organization-wide communication, which the previous system did not have the capability to do, and to reduce cost for document reproduction. The level of IT skills prior to the project was relatively low; the introduction of the new system has helped the company to increase their staff’s IT skills.

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