Building Rapport With Students in Short-Term, Solution-Focused Settings

Building Rapport With Students in Short-Term, Solution-Focused Settings

Malia Minnick (University of Arizona Global Campus, USA)
Copyright: © 2023 |Pages: 19
DOI: 10.4018/978-1-6684-7776-2.ch008
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Abstract

Adjunct instructors are hired on an as-needed, part-time basis to provide education to students with a variety of backgrounds. While full-time faculty develop relationships with students over several semesters, adjunct instructors face a revolving door of new students. Despite the challenges of the position, adjunct instructors must build rapport and relationships with students in short-term and solution-focused ways to promote overall success for their students. The approach may vary, but is likely to involve an adaptation of instructor engagement, teaching methods, and display of positive characteristics. With consideration of Schlossberg's theory of mattering and marginality, instructors can help students feel that they matter in the academic setting and promote success. Schlossberg studied how life transitions can impact individuals' perceptions of how well they fit in and how much their presence impacts others. This theory includes five major aspects of mattering: attention, importance, ego-extension, dependence, and appreciation.
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Student Needs And Outcomes

First and foremost, in order to engage in deep learning, students must feel safe in their classrooms (Delgado et al., 2020). This safety allows students to engage in meaningful reflection with their peers, teachers, and the coursework. Feelings of safety are present when students perceive that instructors care about them, with definitions of “caring” ranging from being accessible, approachable, and flexible to demonstrating personal interest in students (Delgado et al., 2020). A strong sense of belonging and self-efficacy can increase engagement in the classroom, increase academic achievement, and contribute to a successful life in college (Ahn & Davis, 2020; Kahu et al., 2020). Both academic and social engagement influence students’ sense of belonging in higher education, with social engagement being especially salient (Ahn & Davis, 2020). In higher education, it is important to validate students’ feelings and ensure that they not only feel welcome in their new environment, but also that they matter to the group. Instructors can build a sense of community in their classrooms to promote these feelings among students. It is also important to remember that individual students’ characteristics and backgrounds may cause them to enter higher education with more or less feelings of marginality than others. For example, minority students may feel they do not fit in as well as white peers in a predominantly white institution, causing them to feel marginalized before they even make it to the classroom (Moore, 1990).

Key Terms in this Chapter

Importance: A feeling of being cared about by others

Appreciation: A feeling of being recognized for what one does

Rapport: A feeling of closeness and comfort between two or more people

Mattering: A feeling of being noticed, cared about, needed, proud, and recognized by others

Ego-Extension: A feeling when others are proud of one’s accomplishments and/or saddened by one’s failures.

Attention: A feeling of being cared about by others

Dependence: A feeling of being needed by others

Adjunct Instructor: A faculty member at a higher education institution hired to provide expertise and instruction on a part-time, contracted basis to fill staffing vacancies

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