The Business Conversation- Where We're Going

The Business Conversation- Where We're Going

Stephen J. Andriole (Villanova University, USA)
Copyright: © 2005 |Pages: 31
DOI: 10.4018/978-1-59140-801-7.ch003
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Abstract

So what do we have here? This conversation will focus on: Collaboration and all of its flavors, including supply chain management, personalization, customization, optimization, automation and trust – and how if you’re not thinking about collaborative business models you’re toast. Continuous versus discrete transactions – the big change from the 20th century which, among other things, has obliterated the distinction between business and e-business and forced us to think about “whole customer/supplier/employee/partner management.” Real-time analytics – your next best friend. • The collaboration and integration investment filters as uber-filters: if business technology investments don’t pass, you don’t do them. Business scenarios and how to build them, because you have to model your collaborative future before you can make the right business technology investments.

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