E-Business Deployment in Nigerian Financial Firms: An Empirical Analysis of Key Factors

Abstract

This research provides empirical evidence on factors that influence e-business deployment among financial firms in Nigeria. It explores possible differences that exist among financial firms using in-house e-business capabilities and those that outsource their e-business capabilities. This research contributes to the few pieces of literature on e-business (EB) experiences among firms operating in Africa, particularly Nigeria. Technology-Organization-Environment [TOE] model underpins the framework and hypotheses development for this article. The independent variables are the firm, technological and environmental factors while EB use constitutes the dependent variable. The findings reveal that all the factors were significant, but that environmental factors were key determinants of EB use among the firms. In addition, this study reveals practitioners’ interests in Nigerian government agencies to maintain and enhance the existing EB legal, regulatory and security frameworks in the country. By extension, this could enable greater EB use in firms, which could improve the overall economy.